People (staff) the fulcrum of a Successful Business:
The staff is the most appreciated asset of any business, so if you take time to develop the people (train/ re-train) it will be absolutely amazing how your business appreciates.
So when you ask God, “God, how do I grow my business?

Simply, grow people (your staff). So, if you make a decision to train or develop your team today, you have made a decision to compound your success. The reason is that, team work makes the dream work.

The word should not be “compete” but complete me. We develop and train our staff to complete us, to give our clients good cleaning standard, effective supervision and customer’s satisfaction through the provision of the following:

The only appreciable asset in a business is the people (staff labor 75% and the products makes-up 25%) so train, develop and equip your staff; then you are compounding your success.

Julian Ohanka
[email protected]

Managers, especially the newly promoted ones, too often realize that managing employees is not an easy task.

Most managers think money and benefits are the most important thing needed to keep employees happy. Unfortunately, that is not the case, because recent studies have indicated that basic human relations are the most vital. Employees expect very basic things, such as respect, job enrichment, feedback, honesty and recognition.

Cheri swales, a human resource consultant and work relationship expert, explains five mismanagement tactics all managers must avoid if they want to succeed and keep a winning performance.

Public Reprimands: Remember this old management rule:”reprimand in private and praise in public”. It still rings true today. Disciplining or reprimanding employees in front of others indicates a lack of respect and a desire to have power” over” them. If you reprimand in front of others, employees will “lose face,” making it very difficult for them to rebuild a relationship with their co-workers, as well as management. This is basic respect you owe employees.

Failure to Expand Employees Job/ Skill: many jobs become redundant and somewhat boring over time. Most Employees want to lean and grow on the job. Allowing and encouraging your employees to attend training sessions, workshops and seminars shows respect and acknowledges that you value them.

Given an employee additional, more complex duties lets them know you believe they are worthy of more responsibility.

Providing No Feedback: Feedback should not be confused with general information. Management consultant, Aubrery Daniel says, in his book,” Bringing Out the Best in people”. Feedback is information about performance that allows an individual to adjust his or her performance. Employees always want to know how they are doing and don’t want to wait for their annual performance evaluation to read it.

Giving False Answers: Lying to an employee may seem like the best or least emotional alternative at a given time. However, if you are dishonest with employees and they later learn the truth, you would have lost their trust, which is crucial in work relationships. When you lose trust, it is extremely difficult to regain.

Never Recognizing Accomplishments: Employees want to know that their work makes a difference. Recognition is not only making a big announcement in the company newsletter, it can also be a “thumbs up” during a meeting, a handshake or a note to the employee that is also placed in their personal file. Please note that, recognizing employees for exceptional performance will keep them motivated to always do their best.

CULLED FROM THE POST EXPRESS
UTB Digest vol.12 no.2 3rd & 4th Quarter Editions.